Terms and Conditions

These Terms and Conditions govern purchases made through vasemuse.com (“Vasemuse”), an online store operated by Changzhou Yongnatai Network Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Changzhou Yongnatai Network Technology Co., Ltd., subject to these Terms and the policies published on our website.

Vasemuse is owned and operated by Changzhou Yongnatai Network Technology Co., Ltd.

Product Information

We make reasonable efforts to display product descriptions, dimensions, materials, colors, finishes, prices, and images accurately. However, actual appearance may vary slightly due to lighting, screen settings, photography, natural material variations, or manufacturing differences.

We may correct errors, update product information, or change product availability without prior notice.

Orders

An order confirmation confirms that we have received your order but does not guarantee final acceptance.

We may refuse or cancel an order due to payment failure, suspected fraud, inventory shortages, pricing errors, shipping restrictions, or other reasonable circumstances. If payment has already been collected, an eligible refund will be issued.

Prices and Payment

Prices, shipping fees, taxes, discounts, and the final order total will be displayed during checkout.

By submitting payment information, you confirm that the information provided is accurate and that you are authorized to use the selected payment method.

Shipping and Delivery

Shipping times are estimates and may be affected by the destination, customs processing, carrier delays, weather, or other circumstances beyond our control.

Please review our Shipping Policy for further information.

Returns and Refunds

Returns, cancellations, exchanges, and refunds are subject to our Return & Refund Policy and applicable consumer laws.

Please contact us before returning any product. Unauthorized returns may not be accepted.

Product Use and Safety

Please follow all care and use instructions provided with the product. Place vases on stable, level surfaces and handle fragile materials with care.

Unless expressly described as watertight or suitable for outdoor use, decorative vases should not be assumed to be suitable for holding water or prolonged outdoor exposure.

Promotions

Discounts and promotional offers may be subject to eligibility requirements, expiration dates, product restrictions, or other stated conditions. Offers cannot be combined unless expressly stated.

Prohibited Activities

Fraudulent orders, unauthorized resale, promotion abuse, interference with website operations, and other unlawful activities are prohibited.

Limitation of Liability

To the fullest extent permitted by applicable law, Vasemuse and Changzhou Yongnatai Network Technology Co., Ltd. will not be liable for indirect, incidental, or consequential losses arising from an order, product, or use of the store.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

Changes to These Terms

We may update these Terms by publishing a revised version on this page. The Terms in effect when an order is placed will generally apply to that purchase.

Business Information

Vasemuse is an online retail store owned and operated by Changzhou Yongnatai Network Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through vasemuse.com.

Brand Name: Vasemuse

Company Name: Changzhou Yongnatai Network Technology Co., Ltd.

Registered Address: No. 6 Mucai Road, Wuxing Subdistrict, Zhonglou District, Changzhou, Jiangsu, China.

Email: service@vasemuse.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Email: service@vasemuse.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.