Terms of Service

These Terms and Conditions govern purchases made through vasemuse.com (“Vasemuse”), an online store operated by Changzhou Yongnatai Network Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Changzhou Yongnatai Network Technology Co., Ltd., subject to these Terms and the policies published on our website.

Overview

Vasemuse is owned and operated by Changzhou Yongnatai Network Technology Co., Ltd. Throughout these Terms, “Vasemuse,” “we,” “us,” and “our” refer to Changzhou Yongnatai Network Technology Co., Ltd.

By using our website or placing an order, you agree to these Terms of Service and any policies referenced on the website. If you do not agree, please do not use our website or services.

Online Store Terms

You must be legally capable of entering into a binding agreement in your place of residence to use this website or make a purchase.

You may not use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose. You must not introduce malicious code or interfere with the website’s security or operation.

Products and Information

Vasemuse offers a curated selection of decorative vases and related home décor products.

We aim to present product descriptions, dimensions, materials, colors, finishes, and images as accurately as possible. However, actual appearance may vary slightly due to screen settings, lighting, photography, manufacturing variations, or the natural characteristics of certain materials.

Customers are responsible for reviewing product dimensions, materials, care instructions, and intended use before purchasing. We may modify or discontinue products without prior notice.

Orders

Submitting an order does not guarantee acceptance. We may refuse, limit, or cancel an order for legitimate reasons, including product availability, payment failure, suspected fraud, pricing errors, shipping restrictions, or inaccurate customer information.

If we cancel an order after receiving payment, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing complete and accurate billing, shipping, and contact information.

Prices and Payment

Prices are displayed in the currency shown on the website and may change without notice.

Shipping charges, taxes, duties, discounts, and other applicable fees will be displayed at checkout where available. Additional customs charges may be imposed by local authorities.

By submitting payment information, you confirm that you are authorized to use the selected payment method. Payments may be processed by independent payment providers under their own terms and privacy policies.

Shipping and Delivery

Processing times, available shipping methods, estimated delivery periods, and related conditions are described in our Shipping Policy.

Delivery dates are estimates and are not guaranteed. Delays may occur because of carrier operations, customs processing, severe weather, holidays, remote destinations, or circumstances beyond our reasonable control.

Returns and Refunds

Returns, refunds, cancellations, damaged products, and incorrect orders are handled according to our Return and Refund Policy.

Please contact us before returning any product. Unauthorized returns may not be accepted or processed. For damaged or incorrect items, we may request photographs or videos of the product, packaging, and shipping label.

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

Intellectual Property

All website content, including text, images, graphics, logos, designs, and page layouts, is owned by or licensed to Vasemuse and protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit our content without prior written permission.

Prohibited Uses

You may not use the website:

  • For unlawful, fraudulent, or misleading activities

  • To violate the rights of others

  • To submit false or inaccurate information

  • To distribute malware or harmful code

  • To collect personal information without authorization

  • To interfere with website security or operation

  • To misuse our products, services, or intellectual property

We may suspend or terminate access when these restrictions are violated.

Third-Party Services

Our website may use third-party services, including payment processors, shipping carriers, analytics providers, and other service providers.

We are not responsible for the content, availability, privacy practices, or terms of independent third-party services.

Disclaimer and Limitation of Liability

We aim to keep our website and services accurate, secure, and available, but we do not guarantee uninterrupted or error-free access.

To the maximum extent permitted by law, Vasemuse and Changzhou Yongnatai Network Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products. This does not exclude liability that cannot legally be limited.

Changes to These Terms

We may update these Terms periodically to reflect changes to our services, business practices, or legal obligations. The latest version will be posted on this page.

Contact and Business Information

Questions about these Terms of Service may be sent to the contact information below.

Brand Name: Vasemuse
Company Name: Changzhou Yongnatai Network Technology Co., Ltd.
Registered Address: No. 6 Mucai Road, Wuxing Subdistrict, Zhonglou District, Changzhou, Jiangsu, China.
Email: service@vasemuse.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.